Shipping policy
Thank you for visiting and shopping at Theraglow. Following are the terms and conditions that constitute our Shipping Policy.
Shipping Policy
Shipment Processing Time
All orders are processed within 2–3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Update this section if your processing time exceeds 2–3 business days.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Shipping Method | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| UPS Express Shipping | 6–9 business days | Free (for a limited time) |
| Standard Shipping |
*Next-day delivery is only available for orders with delivery addresses within the contiguous United States.
Delivery delays can occasionally occur.
Update this section based on the shipping carriers you work with.
Shipment to P.O. Boxes or APO/FPO Addresses
Theraglow ships to addresses within the United States, its territories, and APO/FPO/DPO addresses.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email containing your tracking number(s) once your order has shipped. The tracking number will be active within 24 hours.
Customs, Duties and Taxes
My Website (modify) is not responsible for any customs duties and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (duties, taxes, etc.).
Damages
My Website (modify) is not responsible for any products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.